Chicago Dream Limousine - Reservation
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You can find the application form you need by clicking on one of the links below. Each form is available as a pdf document.
Chicago Dream Limousine - Special Event Agreement
Chicago Dream Limousine - Minor Child Agreement
Terms & Conditions/Reservation Agreement:
- All deposits are NON refundable.
- Company is not liable in the event of mechanical breakdown while on charter and will only be responsible for making up lost time at a mutually agreed date. The client assumes full financial liability for any damage to the limousine caused during the duration of the rental by them or any members of their party. A fee of 100.00 for each carpet or seat burn. Sanitation fee is 250.00. Alcohol Consumption and drug use is prohibited by law. Any fines will be paid for by the customer. The driver has the right to terminate run without refund (if there is blatant indiscretion on the part of the client(s)).
- It is Illegal to stand through the sunroof. Smoking is not permitted in some of our limousines and this is left to the discretion of the driver.
- Overtime pay will apply after the first 15 minutes of prearranged time described on the run sheet.
- Not responsible for delays or the termination in winter caused by unsafe road conditions (ie. not salted, accidents, etc.).
- Not responsible for articles left in the limousine
- Balances to be paid to the driver on the run date before the beginning of the run
- Vehicles cannot be loaded beyond seating capacity. Terms and Conditions. Please read these terms and conditions carefully before making your booking. By making a booking with us, you agree to be legally bound by these terms and conditions as they may be modified and posted on our web site from time to time.
Late fee charges:waiting time charges begin 15 minutes after the schedule pickup time. After the grace period has elapsed, there is a charge of $5.00 for every 5 minutes.
Please note:Chicago Dream Limo is not responsible for service delayed or not rendered due to mother nature or to circumstances beyond our control, including but not limited to weather, road conditions, breakdowns due to weather, traffic congestion, road closures, accidents, flight delays, weather delays, road closures, etc. In case of mechanical difficulties or extreme weather hazard, either a replacement vehicle or full refund will be offered
Cancellation fees:There is a charge for late cancellation notification and No Shows.Reservations must be canceled 3 hours before pick up time otherwise $25 fee will apply. For the Airport arrivals customer must call within 30 minutes of a flight arrival. Failure to do so may result in a No Show charge. All Charters must be canceled 48 hours before pick up time otherwise 25% will be applied. For holidays 24 hour prior notice will be needed.
Deposit:Deposit of 25% is required on reservations for weddings, proms, night on the town,concerts,and all hourly charters. A credit card authorization form and liability form is also required before reservations are accepted.
Holidays:Additional 15 Dollars will be charged to all trips occurring on: o Christmas Eve o Christmas Day o New Year's Eve o New Year's Day o Memorial Day o Labor Day o President’s Day o Fourth of July o Thanksgiving Day All point to point transfers between the hours of 10:01 PM and 4:59 AM will be charged addtional 15 Dollars. All bookings for key dates (all above) require a 24 hours cancellation notice. Failure to do so will result in the outstanding balance of the limousine hire to be paid to the limousine operator which will be debited automatically from the original debit/credit card provided for the deposit/administration fee. If the consumer makes the booking less than 24 hours then these terms still apply. All reservations will be processed within 24 hours , and an email send to you (the customer) no later than 1 working day after receipt, confirming the reservation. However it's your responsibility to give us correct email address and phone number. If you didn't receive the email or phone call within next 72 hours after booking.
Baby seats:Parents get their own BABY SEATS. Baggage-Claim Meet: Arrangements have to be made in advance. The chauffeur will meet you at the Baggage-Claim area with a sign displaying your name. An additional charge of $15 will apply for a Domestic Baggage-Claim Meet. We reserve the right to change the vehicle requested for a hire at any time. This includes the colour and the style of the vehicle. We will only do so if we feel the requested vehicle is unfit to carry passengers and will do our best to replace the vehicle with an identical model, if this is not available we or the agent will consult with you as soon as possible.
Damages:All vehicles operate a strict no smoking policy. Please be aware an additional charge could be applied to the booking for cleaning services or any damages to the vehicle should this policy be broken. Any damage caused to the vehicle by the occupants shall be the sole responsibility of the customer. Any costs associated with repairs must be paid in the time frame agreed upon with the company. An additional daily charge can be imposed should the vehicle be taken out of commission.
Breakdown:In the unlikely event of a break down or the car being rendered unserviceable (for example, in the event of collision) we will use our best endeavours to provide a back up vehicle or vehicles as quickly as possible. However, we cannot be held liable for any consequential loss incurred as a result of vehicle breakdown or similar unavailability.
Cancellation By Us - We reserve the right to cancel the limousine hire contract between us if:
- the client doesn't accept our terms and conditions and/or refuse to make a deposit payment.
- we do not operate in your area. If we do cancel your limo hire contract we will notify you by e-mail or phone and we will re-credit your account with any sum deducted by us from your credit card as soon as possible, but in any event within 7 days of your reservation. We will not be obliged to offer any additional compensation for disappointment suffered.
Chicago Dream Limousine the right to amend, change, delete or add to these terms and conditions whenever necessary, without prior notice.
